Freelancing Courses


Customer Service Representative Course

2,500.00 1,000.00


For GVAs, Chat and Phone Support Specialists, CSRs and TSRs

Enroll in FVA’s Customer Service Representative Course now…

Training Coverage:

  • CSR Introduction & Basics
  • Identifying Skills for Customer Service and Understanding Customer Demographics
  • Common Tools (Hardware & Software)
  • Branding, Customer Service Skills 1: Billing
  • Customer Service Skills 2: Sales & Strategy
  • Customer Service Skills 3: Outbound
  • Customer Service Skills 4: Technical Support – Inbound/OutBound
  • Customer Service Skills 5: Chat Support
  • Customer Service Skills 5: Complaints Handling

* 2 live sessions
* 10 recorded sessions
* With online certification after course completion
* Free apprenticeship and hiring opportunities

Millions are shifting to online jobs today. It is the future of work. One gets to earn BIG fast with the right focus and determination. Filipino Virtual Assistance is devoted to YOUR success so we pray this promo will HELP you and your family.

  • You have a Coach guiding all throughout the process!
  • Step by step lessons
  • Complete Curriculum: Set up and #skills training
  • 24/7 online access to lessons
  • Group collaboration
  • Live sessions
  • Recorded sessions
  • Freelancing family
  • Lifetime support
  • One of the lowest freelancing courses in the market with lots of contents
  • No hidden marketing tricks
  •  Proven results: 1-2 FVA students are hired daily!
  • The FVA Heart: Our mission is your success. Our reward is to see you and your family flourish.

We would love for you to join the 12,000+ students and graduates and million other freelancers around the globe who are now enjoying the perks of freelancing. FVA is here to equip Filipino families, one Freelancer at a time.